Delivery & Returns

Delivery

All orders are shipped within 48 hours Monday - Friday 9am - 5pm.

The rate charged for the shipping of your order is based on your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. 

We ship to the following locations. Please note that the postage amount will be added for you at the checkout. Standard UK Postage is £1.95 with FREE Postage on all order over £30.00

Where are you sending it?

When you can expect it?

How much will it cost?

UK Mainland (England, Scotland & Wales)

2-3 working days

£1.95

Scottish Highlands & N. Ireland

4-5 working days

£1.95

Islands (Shetland Isles, Isle of Man, Outer Hebrides, Channel Isles)

4-5 working days

£1.95

Europe

Please allow for 1 week delivery

£5.50

Australia

 Please allow up to 2 weeks

 £5.50

New Zealand

Please allow up to 2 weeks

 £5.50

America

Please allow up to 2 weeks

 £5.50 

Rest of the world

Please allow up to 2 weeks

 £5.50 

Returns

At LC Designs we really want you to be as happy with your purchase as we are with designing it, however we realise that sometimes this isn’t always the case. To apply for a refund, your purchase must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 14 days of your purchase. 

Please give us a call on 0151 648 8777 to request a refund, or if it’s easier for you, please email us at info@mylcdesigns.co.uk

If your product is unused, you can exchange it for another product. Please send the item to us first, stating the item that you wish to exchange it with. If the new item exceeds the cost of the original item please enclose payment for the difference. 

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